| TERMS, CONDITIONS
& GENERAL INFORMATION 2003-2004
Please read the Terms, Conditions & General Information
contained in these pages very carefully. They outline the terms
under which your SITA tour or will operate and they limit our liability.
Payment of deposit and/or final payment is an acknowledgement of
receipt of these terms & conditions and constitutes acceptance
of such terms & conditions as outlined.
RESERVATIONS, DEPOSITS & FINAL PAYMENTS
The carefully selected unusual programs featured in this brochure
tend to sell out fast. On account of this fact, early reservations
are essential to ensure availability of space. A deposit of $300.00
per person is due to SITA at the time of reservation. A higher deposit
may be required for some tours. If deposit is not received at our
offices within 7 days from the date of reservations, booking/s is/are
subject to cancellation. After receipt of deposit by SITA, any change/s
made to the reservation/s will incur a processing of $25 per change
(see also cancellation clause). Final payment is due to SITA 60
days prior to departure date. If the reservation is made within
the last 60 days of departure (and if space is still available),
the entire tour price must be paid at the time of reservation.
PRICES, RATES & FARES
Unless otherwise indicated all prices rates shown are in United
States Dollars and are per person sharing a twin-bedded hotel room.
These prices are in effect at time of printing (October 2001) and
are subject to change at any time prior to departure. Airfares (if
shown) are from the gateway cities of JFK or LAX and should be used
as a guideline only. Best available airfares will be quoted, applicable
at time of departure, based on individual gateways for the complete
air itinerary.
TRAVEL DOCUMENTS
All participants must be in possession of a valid passport; its
validity must be for 6 months beyond the re-entry date into the
United States. A Visa or Visas may be required for some or all of
the countries visited on the holiday or tour selected. Please check
your visa requirement/s at time of booking. SITA will provide visa
information and applications forms. SITA recommends a reliable visa
service that will assist in obtaining visa/s for nominal fee/s.
Non U.S. Citizen/s may have different requirements. It is the passenger's
responsibility to ensure that all his or her visa and passport requirements
are met.
TOUR INFORMATION
Acknowledgement of booking will be sent immediately upon initiation
of a reservation. Invoice with appropriate visa applications (if
needed) and general information such as reading and clothing suggestions,
customs information, anticipated weather conditions etc. will be
forwarded to you upon receipt of deposit. Final tour documents consisting
of detailed tour itinerary, vouchers, hotel list, travel bags, baggage
tags, etc. are dispatched from our offices approximately 21-30 days
prior to departure. If documents are required/requested for earlier
delivery, a handling fee of $50 will apply to cover extra handling
and processing.
CANCELLATIONS & CHANGES
Because of the special nature of the programs featured in this brochure,
suppliers impose rigid cancellation fees; please be aware that SITA
has no control over such fees and cannot consider to make any exceptions
to these charges. Note: ALL cancellations must be received by SITA
in writing; cancellation/s will be effective when the written notice
is received at SITA's offices in Encino, CA.
If a cancellation is received after SITA is in possession of the
initial deposit but more than 60 days prior to departure, the cancellation
fee incurred will be $150 per person. A higher cancellation fee
may apply to some tours. If cancellation is received between 59
and 45 days prior to departure, the fee incurred will be 25% of
the entire tour price. Cancellation/s received between 44 days and
30 days prior to departure will be charged a fee of 50% of the entire
tour price. NO REFUNDS whatsoever will be made for cancellations
received within the last 30 days prior to departure.
Airfares are subject to different rules and cancellation fees; some
maybe non-refundable. Details will be quoted at time of booking
the air-itinerary.
To protect against cancellation charges, we strongly recommend purchasing
Cancellation Protection and Travel Interruption Insurance (see Insurance
clause).
UNUSED TOUR ITEMS
No refund will be made for any unused accommodations, missed meals,
transportation segments, cruise portions, sightseeing tours or any
other service. Such unused items are neither refundable nor exchangeable
(no exceptions).
INSURANCE
SITA strongly recommends the Travel Protection Program designed
exclusively for guests on SITA tours, cruises and holidays and underwritten
by Trip Mate Insurance Agency Inc. The plan protects you and your
investment in the event of a sudden emergency before or during your
trip and offers coverage for trip cancellation or interruption,
illness, injury, and damage, loss or theft of baggage, as well as
emergency assistance. Detailed information and rates on this insurance
plan will be provided upon receipt of your booking/s.
HEALTH REQUIREMENTS
Health regulations for some countries visited on featured tours
in this brochure may require proof of inoculation and/or vaccination
certificate; such certificate should be in your possession throughout
the entire tour. SITA strongly recommends that you consult with
your personal physician or the Center for Disease Control in Atlanta,
GA (Tel. 404-639-3534) in regards to your itinerary and required
inoculations.
YOUR TOUR PRICE INCLUDES
ACCOMMODATIONS
Accommodations, on a double occupancy basis, will be provided at
deluxe or first-class hotels. Rooms will be assigned by the respective
supplier/s on a run-of-the-house basis, in category/ies as specified
in the in the itinerary. In the rare cases where luxury properties
do not exist, best available (this term may be defined by the hospitality
industry in the region providing such accommodation or by trade
custom) accommodation/lodging will be used exclusively. All per
person rates are based on double occupancy of the respective accommodation
units as described above. A Tour member occupying single room, either
by choice or by circumstance, will pay the single room supplement.
Quoted single room rate does not necessarily mean single occupancy
of a double room, as some of the establishments featured in this
brochure have especially designed single occupancy units.
MEALS
Meals for each tour are included as stated on itinerary. Buffet
meals and/or table d'hôte are offered. Special meals and entertainment
are included as shown in the itinerary. In some rare instances,
a meal may not be of a standard expected under the term of "luxury"
particularly in remote areas.
SIGHTSEEING & LAND TOUR SERVICES
The following services are included in your tour price: transportation
between the airports and hotels, baggage handling, sightseeing with
English-speaking guides as mentioned in the itinerary and all entrance
fees to attractions visited as described in the itinerary. Sightseeing
will be via motor coach, private car and other modes of transportation
(air conditioned where necessary and available), as determined by
the nature of the terrain and as outlined in the itinerary. Transfers
are not included when arriving or departing at the first destination
gateway by means other than the scheduled tour flights, but can
be arranged at additional cost.
SPECIAL ENTERTAINMENT
Cultural entertainment events, gala evenings and/or festivals are
included as per the itinerary.
AIRLINE CLAUSE
The airlines used in conjunction with tours and holidays featured
in this brochure are not to be held responsible for any act, omission
or event during the time passenger/s is not/are not onboard their
aircraft. The passenger tickets in use by the airline, when issued,
shall constitute the sole contract between the airline and passenger/s.
Airfares, where used, are current at the time of printing of this
brochure (October 2002) and are subject to change without notice.
LUGGAGE
Arrangements include transportation and transfer of two standard-sized
suitcases per person.
AIRLINES BAGGAGE REGULATIONS
Economy-class allowance per tour participant permits two checked
pieces of luggage per person, and subject to a total combined measurement
of 106 inches (width + depth + height). No dimension of any single
bag is to exceed 62 inches. The regional requirements for non-intercontinental
flights are determined by weight, usually 44 lbs. per person in
economy class (Charter flights, if and where used, allow only 22
pounds soft sided luggage; limitations are strictly enforced). Carry-on
baggage is not to exceed 45 inches and must conform to under-seat
size requirements of 9x14x22 inches. Baggage and personal effects
are at owner's risk throughout the tour and baggage insurance is
strongly recommended (see insurance clause). Carrier liability for
tour members' baggage is clearly stated on the passenger contract
printed on all tickets; description can also be found for inspection
at the airport or city offices of the carrier. Liability for checked
and unchecked baggage shall in no event exceed the actual loss incurred
by the passenger, subject to proof of the amount of loss. Please
read all of the conditions of your ticket. Federal law and treaties
limits the amount of recovery for loss of or damage to your luggage
or its contents. To protect against such limitations, we strongly
recommend that you purchase insurance (see insurance clause).
TOUR PRICE EXCLUSIONS
Your tour price does not include: Air transportation (unless specifically
stated as included); costs and fees to obtain or extend your passport/s;
visa fees and processing fees; inoculations and vaccinations (if
required); health certificate; airport taxes and country departure
taxes (if applicable); all items of a personal nature including
alcoholic beverages (except on certain occasions), meals not specified,
tips to tour guides, excess baggage charges, cancellation, health,
accident and baggage insurance, private non-group transfers, and
any items not specifically listed as included.
RESPONSIBILITY-LIMITATION OF LIABILITY
SITA World Travel, Inc. of Encino, California and all affiliates
(herein referred to as "SITA") act only in the capacity
as an agent for the hotels, airlines, bus companies, railroads,
ship lines, and/or contractors providing accommodations, transportation
or other services to the client. The client is advised that SITA
purchases such transportation, hotel accommodations, restaurant
and other services from various independent suppliers who are not
affiliated with SITA. SITA makes every effort to select the best
suppliers of the aforementioned services, however, SITA does not
control the operations of these agents and as a result, CANNOT BE
HELD LIABLE FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER CLAIM
which may occur as the result of any and/or all of the following:
(1) the wrongful, negligent or arbitrary acts or omissions on the
part of the independent supplier, agent, its employees or others
who are not under the direct control or supervision of SITA; (2)
defects or failures of any vessel, aircraft, vehicle or other instrumentality
which is under the control of an independent supplier; or (3) loss,
injury or damage to person, property or otherwise, resulting directly
or indirectly from any Acts of God, dangers incident to the sea,
fire, breakdown in machinery or equipment, or wars (whether declared
or not), hostilities, civil disturbances, strikes, riots, thefts,
pilferage, medical epidemics, quarantines, or customs regulation,
defaults, delays or cancellations or alterations in itinerary due
to schedule changes, or from any causes beyond SITA's control. Further,
SITA is not liable for any loss or damage resulting from insufficient
or improperly issued passports, visas or other legal documents.
All coupons, exchange orders, receipts, contracts and tickets issued
by SITA are issued subject to any and all tariffs, terms, and conditions
under which any services are provided by such hotels, airlines,
bus companies, railroads, ship lines or owners or contractors or
by their person in employ.
RESERVATION OF RIGHTS
SITA (when deemed necessary) reserves the right to: (1) cancel any
itinerary or any part of it; (2) make any alterations to the itinerary
(including but not limited to alterations to substitution of hotels);
and (3) decline to accept or to retain any person as a tour passenger
should such person's health, mental or physical condition, in the
sole opinion of SITA, impede the operation of the tour of the other
passengers. Tour members are held responsible for being in sufficient
good health to undertake the tour. If a passenger is asked to leave
while the tour is in progress, that person will be responsible for
charges incurred on account of such departure from the tour and/or
their return to the U.S.A. In such a case, SITA will refund any
monies that can be recovered for the unused portion of the tour,
taking into account additional charges incurred by SITA. Other than
to refund such sum, SITA will accept no further liability or obligation
toward that person or third party.
DISCLAIMER
SITA is not responsible for any errors, omissions or misquotes contained
in this brochure or any other accompanying promotional documentation.
The contents of said brochure or promotional documentation may be
changed anytime (including but not limited to rates and itinerary)
without notice and at SITA's sole discretion.
VENUE
IT IS SPECIALLY AGREED THAT THIS AGREEMENT IS ENTERED INTO IN THE
DISTRICT OF VAN NUYS, COUNTY OF LOS ANGELES, STATE OF CALIFORNIA.
IN THE EVENT ANY LEGAL OR EQUITABLE ACTION IS BROUGHT AGAINST SITA
CONERNING THE INTERPRETATION, ENFORCEMENT OR BREACH OF ANY TERM,
OBLIGATION OR DUTY AS CONTAINED OR RELATED TO THE TERMS AND CONDITIONS
SET FORTH IN THIS BROCHURE, OR PURSUANT TO FEDERAL LAW, STATUTE
OR TREATY TO WHICH THE UNITED STATES IS A SIGNATORY, THE VENUE OF
SUCH ACTION SHALL LIE EXCLUSIVELY IN THE DISTRICT OF VAN NUYS, COUNTY
OF LOS ANGELES, STATE OF CALIFORNIA.
CHOICE OF LAW
IT IS SPECIFICALLY AGREED AND STIPULATED THAT THE LAW OF THE STATE
OF NEW YORK SHALL GOVERN AND APPLY TO ANY LEGAL OR EQUITABLE ACTION
BROUGHT AGAINST SITA CONCERNING THE INTERPRETATION, ENFORCEMENT
OR BREACH OF ANY TERM, OBLIGATION OR DUTY CONTAINED IN THIS BROCHURE,
OR PURSUANT TO ANY FEDERAL LAW, STATUTE OR TREATY TO WHICH THE UNTIED
STATES IS A
SIGNATORY.
HOW TO BOOK
Contact your travel agent for more information and to further assist
with reservations on any tour. Your travel agent can also assist
you with obtaining visas, travel insurance and provide general destination
information.
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