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China & The Orient Terms & Conditions

 

TERMS, CONDITIONS & GENERAL INFORMATION 2003-2004

Please read the Terms, Conditions & General Information contained in these pages very carefully. They outline the terms under which your SITA tour or will operate and they limit our liability. Payment of deposit and/or final payment is an acknowledgement of receipt of these terms & conditions and constitutes acceptance of such terms & conditions as outlined.

RESERVATIONS, DEPOSITS & FINAL PAYMENTS
The carefully selected unusual programs featured in this brochure tend to sell out fast. On account of this fact, early reservations are essential to ensure availability of space. A deposit of $300.00 per person is due to SITA at the time of reservation. A higher deposit may be required for some tours. If deposit is not received at our offices within 7 days from the date of reservations, booking/s is/are subject to cancellation. After receipt of deposit by SITA, any change/s made to the reservation/s will incur a processing of $25 per change (see also cancellation clause). Final payment is due to SITA 60 days prior to departure date. If the reservation is made within the last 60 days of departure (and if space is still available), the entire tour price must be paid at the time of reservation.

PRICES, RATES & FARES
Unless otherwise indicated all prices rates shown are in United States Dollars and are per person sharing a twin-bedded hotel room. These prices are in effect at time of printing (October 2001) and are subject to change at any time prior to departure. Airfares (if shown) are from the gateway cities of JFK or LAX and should be used as a guideline only. Best available airfares will be quoted, applicable at time of departure, based on individual gateways for the complete air itinerary.

TRAVEL DOCUMENTS
All participants must be in possession of a valid passport; its validity must be for 6 months beyond the re-entry date into the United States. A Visa or Visas may be required for some or all of the countries visited on the holiday or tour selected. Please check your visa requirement/s at time of booking. SITA will provide visa information and applications forms. SITA recommends a reliable visa service that will assist in obtaining visa/s for nominal fee/s. Non U.S. Citizen/s may have different requirements. It is the passenger's responsibility to ensure that all his or her visa and passport requirements are met.

TOUR INFORMATION
Acknowledgement of booking will be sent immediately upon initiation of a reservation. Invoice with appropriate visa applications (if needed) and general information such as reading and clothing suggestions, customs information, anticipated weather conditions etc. will be forwarded to you upon receipt of deposit. Final tour documents consisting of detailed tour itinerary, vouchers, hotel list, travel bags, baggage tags, etc. are dispatched from our offices approximately 21-30 days prior to departure. If documents are required/requested for earlier delivery, a handling fee of $50 will apply to cover extra handling and processing.

CANCELLATIONS & CHANGES
Because of the special nature of the programs featured in this brochure, suppliers impose rigid cancellation fees; please be aware that SITA has no control over such fees and cannot consider to make any exceptions to these charges. Note: ALL cancellations must be received by SITA in writing; cancellation/s will be effective when the written notice is received at SITA's offices in Encino, CA.
If a cancellation is received after SITA is in possession of the initial deposit but more than 60 days prior to departure, the cancellation fee incurred will be $150 per person. A higher cancellation fee may apply to some tours. If cancellation is received between 59 and 45 days prior to departure, the fee incurred will be 25% of the entire tour price. Cancellation/s received between 44 days and 30 days prior to departure will be charged a fee of 50% of the entire tour price. NO REFUNDS whatsoever will be made for cancellations received within the last 30 days prior to departure.
Airfares are subject to different rules and cancellation fees; some maybe non-refundable. Details will be quoted at time of booking the air-itinerary.
To protect against cancellation charges, we strongly recommend purchasing Cancellation Protection and Travel Interruption Insurance (see Insurance clause).

UNUSED TOUR ITEMS
No refund will be made for any unused accommodations, missed meals, transportation segments, cruise portions, sightseeing tours or any other service. Such unused items are neither refundable nor exchangeable (no exceptions).

INSURANCE
SITA strongly recommends the Travel Protection Program designed exclusively for guests on SITA tours, cruises and holidays and underwritten by Trip Mate Insurance Agency Inc. The plan protects you and your investment in the event of a sudden emergency before or during your trip and offers coverage for trip cancellation or interruption, illness, injury, and damage, loss or theft of baggage, as well as emergency assistance. Detailed information and rates on this insurance plan will be provided upon receipt of your booking/s.

HEALTH REQUIREMENTS
Health regulations for some countries visited on featured tours in this brochure may require proof of inoculation and/or vaccination certificate; such certificate should be in your possession throughout the entire tour. SITA strongly recommends that you consult with your personal physician or the Center for Disease Control in Atlanta, GA (Tel. 404-639-3534) in regards to your itinerary and required inoculations.

YOUR TOUR PRICE INCLUDES

ACCOMMODATIONS
Accommodations, on a double occupancy basis, will be provided at deluxe or first-class hotels. Rooms will be assigned by the respective supplier/s on a run-of-the-house basis, in category/ies as specified in the in the itinerary. In the rare cases where luxury properties do not exist, best available (this term may be defined by the hospitality industry in the region providing such accommodation or by trade custom) accommodation/lodging will be used exclusively. All per person rates are based on double occupancy of the respective accommodation units as described above. A Tour member occupying single room, either by choice or by circumstance, will pay the single room supplement. Quoted single room rate does not necessarily mean single occupancy of a double room, as some of the establishments featured in this brochure have especially designed single occupancy units.

MEALS
Meals for each tour are included as stated on itinerary. Buffet meals and/or table d'hôte are offered. Special meals and entertainment are included as shown in the itinerary. In some rare instances, a meal may not be of a standard expected under the term of "luxury" particularly in remote areas.

SIGHTSEEING & LAND TOUR SERVICES
The following services are included in your tour price: transportation between the airports and hotels, baggage handling, sightseeing with English-speaking guides as mentioned in the itinerary and all entrance fees to attractions visited as described in the itinerary. Sightseeing will be via motor coach, private car and other modes of transportation (air conditioned where necessary and available), as determined by the nature of the terrain and as outlined in the itinerary. Transfers are not included when arriving or departing at the first destination gateway by means other than the scheduled tour flights, but can be arranged at additional cost.

SPECIAL ENTERTAINMENT
Cultural entertainment events, gala evenings and/or festivals are included as per the itinerary.

AIRLINE CLAUSE
The airlines used in conjunction with tours and holidays featured in this brochure are not to be held responsible for any act, omission or event during the time passenger/s is not/are not onboard their aircraft. The passenger tickets in use by the airline, when issued, shall constitute the sole contract between the airline and passenger/s. Airfares, where used, are current at the time of printing of this brochure (October 2002) and are subject to change without notice.

LUGGAGE
Arrangements include transportation and transfer of two standard-sized suitcases per person.

AIRLINES BAGGAGE REGULATIONS
Economy-class allowance per tour participant permits two checked pieces of luggage per person, and subject to a total combined measurement of 106 inches (width + depth + height). No dimension of any single bag is to exceed 62 inches. The regional requirements for non-intercontinental flights are determined by weight, usually 44 lbs. per person in economy class (Charter flights, if and where used, allow only 22 pounds soft sided luggage; limitations are strictly enforced). Carry-on baggage is not to exceed 45 inches and must conform to under-seat size requirements of 9x14x22 inches. Baggage and personal effects are at owner's risk throughout the tour and baggage insurance is strongly recommended (see insurance clause). Carrier liability for tour members' baggage is clearly stated on the passenger contract printed on all tickets; description can also be found for inspection at the airport or city offices of the carrier. Liability for checked and unchecked baggage shall in no event exceed the actual loss incurred by the passenger, subject to proof of the amount of loss. Please read all of the conditions of your ticket. Federal law and treaties limits the amount of recovery for loss of or damage to your luggage or its contents. To protect against such limitations, we strongly recommend that you purchase insurance (see insurance clause).

TOUR PRICE EXCLUSIONS
Your tour price does not include: Air transportation (unless specifically stated as included); costs and fees to obtain or extend your passport/s; visa fees and processing fees; inoculations and vaccinations (if required); health certificate; airport taxes and country departure taxes (if applicable); all items of a personal nature including alcoholic beverages (except on certain occasions), meals not specified, tips to tour guides, excess baggage charges, cancellation, health, accident and baggage insurance, private non-group transfers, and any items not specifically listed as included.

RESPONSIBILITY-LIMITATION OF LIABILITY
SITA World Travel, Inc. of Encino, California and all affiliates (herein referred to as "SITA") act only in the capacity as an agent for the hotels, airlines, bus companies, railroads, ship lines, and/or contractors providing accommodations, transportation or other services to the client. The client is advised that SITA purchases such transportation, hotel accommodations, restaurant and other services from various independent suppliers who are not affiliated with SITA. SITA makes every effort to select the best suppliers of the aforementioned services, however, SITA does not control the operations of these agents and as a result, CANNOT BE HELD LIABLE FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER CLAIM which may occur as the result of any and/or all of the following: (1) the wrongful, negligent or arbitrary acts or omissions on the part of the independent supplier, agent, its employees or others who are not under the direct control or supervision of SITA; (2) defects or failures of any vessel, aircraft, vehicle or other instrumentality which is under the control of an independent supplier; or (3) loss, injury or damage to person, property or otherwise, resulting directly or indirectly from any Acts of God, dangers incident to the sea, fire, breakdown in machinery or equipment, or wars (whether declared or not), hostilities, civil disturbances, strikes, riots, thefts, pilferage, medical epidemics, quarantines, or customs regulation, defaults, delays or cancellations or alterations in itinerary due to schedule changes, or from any causes beyond SITA's control. Further, SITA is not liable for any loss or damage resulting from insufficient or improperly issued passports, visas or other legal documents. All coupons, exchange orders, receipts, contracts and tickets issued by SITA are issued subject to any and all tariffs, terms, and conditions under which any services are provided by such hotels, airlines, bus companies, railroads, ship lines or owners or contractors or by their person in employ.

RESERVATION OF RIGHTS
SITA (when deemed necessary) reserves the right to: (1) cancel any itinerary or any part of it; (2) make any alterations to the itinerary (including but not limited to alterations to substitution of hotels); and (3) decline to accept or to retain any person as a tour passenger should such person's health, mental or physical condition, in the sole opinion of SITA, impede the operation of the tour of the other passengers. Tour members are held responsible for being in sufficient good health to undertake the tour. If a passenger is asked to leave while the tour is in progress, that person will be responsible for charges incurred on account of such departure from the tour and/or their return to the U.S.A. In such a case, SITA will refund any monies that can be recovered for the unused portion of the tour, taking into account additional charges incurred by SITA. Other than to refund such sum, SITA will accept no further liability or obligation toward that person or third party.

DISCLAIMER
SITA is not responsible for any errors, omissions or misquotes contained in this brochure or any other accompanying promotional documentation. The contents of said brochure or promotional documentation may be changed anytime (including but not limited to rates and itinerary) without notice and at SITA's sole discretion.

VENUE
IT IS SPECIALLY AGREED THAT THIS AGREEMENT IS ENTERED INTO IN THE DISTRICT OF VAN NUYS, COUNTY OF LOS ANGELES, STATE OF CALIFORNIA. IN THE EVENT ANY LEGAL OR EQUITABLE ACTION IS BROUGHT AGAINST SITA CONERNING THE INTERPRETATION, ENFORCEMENT OR BREACH OF ANY TERM, OBLIGATION OR DUTY AS CONTAINED OR RELATED TO THE TERMS AND CONDITIONS SET FORTH IN THIS BROCHURE, OR PURSUANT TO FEDERAL LAW, STATUTE OR TREATY TO WHICH THE UNITED STATES IS A SIGNATORY, THE VENUE OF SUCH ACTION SHALL LIE EXCLUSIVELY IN THE DISTRICT OF VAN NUYS, COUNTY OF LOS ANGELES, STATE OF CALIFORNIA.

CHOICE OF LAW
IT IS SPECIFICALLY AGREED AND STIPULATED THAT THE LAW OF THE STATE OF NEW YORK SHALL GOVERN AND APPLY TO ANY LEGAL OR EQUITABLE ACTION BROUGHT AGAINST SITA CONCERNING THE INTERPRETATION, ENFORCEMENT OR BREACH OF ANY TERM, OBLIGATION OR DUTY CONTAINED IN THIS BROCHURE, OR PURSUANT TO ANY FEDERAL LAW, STATUTE OR TREATY TO WHICH THE UNTIED STATES IS A
SIGNATORY.

HOW TO BOOK
Contact your travel agent for more information and to further assist with reservations on any tour. Your travel agent can also assist you with obtaining visas, travel insurance and provide general destination information.